Terms and Conditions

Welcome to Pronto Meats

These terms and conditions govern your use of our website, services, and products. By using Pronto Meats (Butchery), you agree to abide by these terms. Please read them carefully.

1. General Information

Pronto Meats provides high-quality meat products and delivery services. Our goal is to provide you with premium meats sourced from local farms and delivered with care to your door.

2. Product Availability

All products and services are subject to availability. We strive to provide accurate descriptions and pricing, but errors may occur. If we cannot fulfill an order, we will inform you as soon as possible.

3. Pricing and Payment

Prices for our products are listed on our website. We reserve the right to modify prices at any time without notice. Payments can be made through our online payment gateway or via other available methods at the time of purchase. All payments must be completed before shipment or delivery of goods.

4. Delivery and Shipping

We offer same-day delivery within certain regions. Delivery times may vary based on your location and product availability. Delivery charges are calculated at checkout and are added to the total amount of your order.

We are not responsible for delays or damages caused by third-party couriers.

5. Returns and Refunds

Due to the perishable nature of our products, we do not accept returns once the product has been delivered. If the product arrives damaged or spoiled, please contact us immediately, and we will assess the issue and provide a resolution, including a possible refund or replacement.

6. Privacy Policy

Your privacy is important to us. We collect and store personal information such as your name, email address, and delivery details solely for the purpose of fulfilling orders. We will not share your personal information with third parties without your consent, except as required by law.

7. Limitation of Liability

Pronto Meats is not liable for any damages arising from the use of our website or products, including but not limited to any indirect, incidental, or consequential damages. We aim to provide the best service possible, but we cannot guarantee the absence of errors or issues with third-party services.

8. Intellectual Property

All content on our website, including text, images, logos, and other materials, is the property of Pronto Meats or its partners. Unauthorized use of any content is prohibited.

9. Changes to Terms

Pronto Meats reserves the right to update or change these terms at any time. Any changes will be posted on this page with an updated date at the top. By continuing to use our website, you accept any modifications made to the terms.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Zimbabwe. Any disputes arising from these terms will be resolved in the courts of Zimbabwe.